Every matter, from the first phone call to the signed agreement, in one calm place — built from the ground up for the way mediators actually work.
Built for mediators, by a mediator.
Most mediation software is one of two things: legal software — overloaded with features built for law firms — or a generic professional dashboard that does too little of what you need and too much of what you don’t.
The Synergy Mediation Platform — SynergyMP — was built from the ground up by a working mediator — around the conversations, the timing, and the trust that mediation actually runs on.
I built SynergyMP for myself, because I couldn't find software that matched what I do for a living.
Everything I tried was one of two things: legal software — overloaded with features built for law firms, not mediators — or a generic professional dashboard that couldn't do half of what my practice needed, and did a dozen things it didn't.
And my biggest concern was never the feature list. It was: how easy is this for my clients? People in mediation are already carrying enough.
So I built a platform around the actual workflow of a mediator, with the client experience at the center. My clients see three tabs — home, messages, documents. Joining a session, uploading a document, asking a question: it all happens right there. That's it. That's the point.
— Alisa Kharis, JD, EA · Master Mediator (IMA) · Founder
25+ years in mediation · 16 years as a trial attorney · SynergyMP was built inside a working practice, Compass Mediation Group.
Every mediation is a story: two people, one hard conversation, and — when it works — an agreement that holds. Synergy is built around that arc, so nothing gets lost between chapters.
Automated questionnaires for both parties
Sessions both sides can actually agree on
Every message, logged to the matter
One-click video with per-matter passcodes
Organized by matter, shared with control
Drafted, reviewed, signed — in platform
Payments, signatures, and loose ends closed
Your side of the platform, faithfully recreated from a live matter. Both parties, where things stand, the next session, and every one-click action on one screen the moment you open it.
CASE TYPE Dissolution — with children
MEDIATOR Demo Mediator (Synergy)
NEXT SESSION No session scheduled
Passcode: 602 900 1665
elena.whitfield@example.com
+1 555 555 0111
marcus.whitfield@example.com
+1 555 555 0112
Active mediation sessions in progress.
The mediator’s view of the Whitfield demo matter — dissolution with children, two parties, one screen.
Party A and Party B are first-class citizens — separate contacts, separate onboarding, one matter. No workaround required.
Every matter shows where it stands — intake, mediation, agreement — so nothing sits forgotten and nobody has to ask.
On the mediator’s side: tasks, documents, messages, payments, signatures, notes, and workflow all live inside the matter — not in seven browser tabs.
People in mediation are already carrying enough — the software shouldn't add to it. The client interface is deliberately simple: no training, no manual, no "where do I click?" Joining a session, sending a message, working through a to-do checklist, uploading or signing documents, and making a payment — it all happens in the same place.
Where things stand, what's next, and one click to join a session.
One place to ask a question and get an answer, on the record.
A case-specific to-do checklist clients can work through during and after mediation, so they always know what's next.
Upload, view, and sign — nothing lost in email attachments.
View what's due and make payments securely from the client portal.
Mediated by Demo Mediator (Synergy)
We're in this together, and the finish line is closer than you think — We're with you every step of the way.
Next steps
The client’s entire world, faithfully recreated: one matter, three tabs, a join-meeting button, and a status written like a human wrote it.
And it wears your brand, not ours. White-labeling — your logo, your colors — is available on every plan, not just the big ones.
SynergyMP doesn't rebuild video conferencing, phone, storage, e-signature, or payments — nobody should. You bring the providers you already use and pay for, and SynergyMP orchestrates them into functional features on one platform. Your provider subscriptions stay yours, billed by them. The difference is they finally work together — one interface, inside the matter. You click "Start meeting." SynergyMP handles everything behind it.
Between sessions is where mediations are won or lost. Synergy keeps every channel one click away — and every word logged to the matter, so the story never has missing pages.
Text either party from their card. The thread stays with the matter.
Send from the platform — no copy-pasting addresses, no lost threads.
Connect your VoIP provider — Google Voice, Zoom Phone, Quo, and more — and call from the matter, with the context in front of you.
Questionnaires go out, reminders follow up, answers land in the matter.
Our philosophy is simple: AI is a helpmate to the human — never the other way around. Sam is an AI mediation colleague built into every matter, a professional peer who talks only to you. Your clients never see Sam. They just see a remarkably well-prepared mediator.
Sam never talks to your clients. Only the assigned mediator — and Sam takes no independent action. Every sensitive workflow stays governed by permissions and your explicit say-so.
Sam lives in a tab inside each matter, so the help is grounded in the actual case, not generic advice.
Sam is also yours to shape: her or him, name, personality, and communication style — a colleague customized to how you work.
The mediator always remains in control. Sam prepares, suggests, and drafts. You decide.
For those reticent to add an AI colleague to your workflow — Sam is optional. Every SynergyMP feature works without him.
Mediation depends on trust. SynergyMP was designed with security and privacy at the foundation — protecting sensitive case information, communications, documents, and client interactions across the whole lifecycle.
Each mediation organization operates in its own secure environment — logically separated, never a shared pool. Access is controlled by organization membership.
Administrators manage the platform. Mediators see only the matters they're assigned. Clients see only their own case. Admin functions are separated from client-facing workflows.
Modern authentication, session management, protected routes, and permission checks throughout the application — not just at the front door.
Access-controlled storage, secure signing workflows, case-based organization, and auditability of important actions.
AI as a helpmate to the human: Sam never interacts with clients and never acts independently. AI assists; the mediator decides. Sensitive workflows stay governed by permissions and human action.
Storage in the Microsoft security ecosystem, vetted signing and video providers, and clear payment-flow boundaries — orchestrated, with limits by design.
Either legal case-management software bent to fit, or a pile of separate apps taped together. Find your column, then read down.
| Legal case managementbuilt for law firms | A stack of separate appscalendar + email + video + e-sign + storage | SynergyMPbuilt for mediation | |
|---|---|---|---|
| Built for two parties in one matter? | ✗Built around a client and opposing counsel | ✗One “customer” per record | ✓Party A and Party B, one matter |
| One place, intake to signed agreement? | ✗A litigation workflow, not mediation | ✗Stitched across 4–6 apps | ✓One platform, no handoffs |
| Start a session in one click? | ✗Video is an add-on, billed separately | ✗Open the calendar, find the link, paste it… | ✓“Start meeting” on the matter — your video provider, launched for you |
| Every conversation logged to the matter? | ✗Email-centric; texting is rare | ✗Scattered across personal accounts | ✓Your SMS, email & phone providers — one record, in the matter |
| Easy for your clients? | ✗Portals built for lawyers’ clients | ✗Another app, another login, another manual | ✓Five clear tabs: home, messages, tasks, documents, payments |
| AI that helps the mediator? | ✗AI for legal research and billing | ✗A generic chatbot with no case context | ✓Sam by Synergy™ — talks only to you |
| Know what each client actually paid you? | ✗Trust-accounting reports built for firms | ✗Exporting payment-app reports and guessing | ✓Revenue by client, tracked on board |
| Signatures & payments in the flow? | ✗Trust accounting you don’t need | ✗Two more tabs, two more logins | ✓Your providers, one interface |
SynergyMP orchestrates your connected providers (video, phone, storage, e-sign, payments) — they’re still your accounts, they just finally work in one interface.
Every Pilot practice gets Premium free for the first 60 days, including full Nexus and the AI-Coworker. After 60 days, choose the plan that fits your practice.
Core mediation practice management without Nexus or the AI-Coworker.
$50 /month
Run the practice and work the mediation inside Nexus.
$75 /month
The complete SynergyMP experience, including your AI-Coworker.
$99 /month
For organizations with more than 10 staff, including community mediation and court-connected programs.
Custom
Your first 60 days are free on Premium. Use the complete platform with full Nexus and the AI-Coworker. After 60 days, continue with Essential, Professional, Premium, or Program if your organization has more than 10 staff.
Two minutes, no payment. Tell us about your practice and how you work today.
Onboarding with the founder — a working mediator — and help bringing your matters over. You're not left with a login and a manual.
Take your next mediation from first contact to signed agreement without leaving the platform. Then decide if you ever want to go back.
Two minutes. No payment. We'll follow up personally within two business days.
We'll only email when there's something useful.
Watch the walkthrough, or request a Pilot invitation and take a real matter through SynergyMP from first contact to final agreement.